Frequently asked questions

FAQs

Do the Cookie Boxes fit through the LetterBox?


Our Cookies Boxes are designed to fit through most UK-sized Letterboxes.




Are the cookies gluten-free?


Not yet! But we hope to have a gluten-free option soon.




What's the shipping options?


We have two options at the moment. Royal Mail 1st Class delivery (nation-wide) which costs £3.70. We aim to send the cookies between 2-3 days of the order being made (though we will always try to send it out as soon as possible!) We also delivery to local areas (As we are based in Hampshire) for £2. Including; Portsmouth, Southsea, Waterlooville and Havant.




How long do the cookies last?


If are you ordering online, we seal the cookies in recyclable plastic pockets. So the cookies should remain fresh for 4-5 days.





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Company number: 12604493

MoMa's Cookies UK Ltd